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Bobbie’s Pinups Return & Exchange Policy

Returns and Exchanges

  • We gladly accept returns or exchanges on eligible items within 14 days of the delivery date.
  • Items must be in new, unused condition with all original tags and packaging intact.
  • If Bobbie’s Pinups made an error (e.g., wrong item, size, color) we will cover the return shipping costs. Otherwise, the purchaser is responsible for return shipping.
  • We do not offer cash refunds. Eligible returns will be issued as store credit or an exchange for an item of equal or lesser value.

Shipping Methods and Carriers

  • Orders are typically shipped within one or two business days of receipt via the method selected at checkout.
  • Please note that shipping times are estimates and may vary depending on your location.
  • Expedited shipping options may be available at an additional cost. Please contact us at [email protected] for expedited shipping inquiries.
  • Shipping costs are calculated based on the weight and destination of your order.
  • You can view estimated shipping costs in your shopping cart before checkout.
  • We may offer free shipping promotions from time to time. Please check our website or sign up for our email list for the latest offers.

How to Initiate a Return or Exchange

  1. Contact Us: Email [email protected] or call 713.396.0433 with your order number and the reason for the return/exchange.
  2. Repackage Your Item: Securely package the item(s) with all original tags and packaging.
  3. Ship Your Return: We’ll provide you with a return shipping label if the error was on our part. Otherwise, you’ll be responsible for arranging and paying for return shipping.

Important Notes:

  • Items marked as “Final Sale” are not eligible for returns or exchanges.
  • Shipping costs are non-refundable unless the return is due to an error by Bobbie’s Pinups.

Contact Information

We appreciate your business and want to ensure a positive shopping experience!

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